Chimney fire, carbon monoxide concern, smoke backing into your home, or structural damage after a storm — call now. CSIA certified technicians respond to emergency chimney calls throughout all Greenville SC neighborhoods and surrounding areas around the clock.
Not every chimney problem is an emergency — but some situations require immediate action to protect occupants and property. Here is how to assess the severity of your situation.
Signs: loud roaring or crackling sounds from the chimney, extreme heat from the chimney walls, sparks or heavy black smoke from the top, smoke entering the home from around the fireplace. Call 911 first, evacuate, then call us for post-fire assessment.
A gas smell from the fireplace area or carbon monoxide alarm triggered while the fireplace or gas appliance is in use requires immediate action. Shut off the gas appliance, open windows, leave the home, call the gas company, then call us for inspection.
Smoke entering the living space instead of drawing up the flue indicates a blockage, downdraft condition, or structural problem. Close the damper immediately, extinguish any fire in progress, ventilate the home, and do not use the fireplace until inspected.
Birds (chimney swifts), raccoons, and squirrels enter Greenville SC chimneys through damaged or missing caps. Animal presence creates blockage risk, noise, odor, and potential health concerns. Do not light a fire to drive animals out — this is dangerous and ineffective.
A fallen tree limb on the chimney, lightning strike, or visible mortar/brick damage after a storm requires inspection before the fireplace is used again. Structural damage to the chimney above the roofline can be difficult to assess from ground level.
Water entering the firebox during or after rain indicates crown, flashing, or cap damage. While not an immediate safety emergency, continued water infiltration accelerates structural deterioration rapidly in Greenville SC's climate. Schedule inspection promptly.
Even a chimney fire that appears to self-extinguish quickly can cause significant hidden damage to the flue liner, chimney structure, and surrounding framing. NFPA 211 requires a Level 2 inspection after any chimney fire before the fireplace returns to use.
If the chimney fire is active (roaring, visible sparks, heavy smoke from chimney top), evacuate all occupants and call 911. Do not attempt to fight a chimney fire from inside or outside the home.
If it is safe to do so, close the fireplace damper to cut oxygen supply to the fire. Do not open windows or doors near the fireplace — this increases airflow to the fire.
A chimney that has experienced a fire — even a brief one — must not be used again until a Level 2 camera inspection confirms the liner is intact. Even short chimney fires can crack clay tile liner sections the full length of the flue.
Call (864) 794-6932 for an emergency Level 2 camera inspection. We inspect the full flue interior, document liner condition with photographs, and provide a written report of findings — including whether relining is required before the chimney returns to use.
Chimney fire damage is typically covered under homeowner's insurance in South Carolina. Our written inspection report with photographs documents the damage and is accepted by Greenville SC insurance adjusters for claims.
CSIA certified technicians available 24/7 for chimney fires, CO concerns, blockages, storm damage, and smoke problems. All Greenville SC neighborhoods — call now.