CSIA certified chimney sweep serving Greenville County. Reviews from homeowners across downtown Greenville, Mauldin, Simpsonville, Greer, Taylors, Berea, and surrounding communities.
We have a 1958 masonry fireplace that had not been touched in years — honestly we were nervous about what they would find. The technician did a full sweep and Level 2 camera inspection, walked us through every image on the camera screen, and explained exactly what each section of the liner looked like. No pressure, just facts. Two cracks in the clay tile that he documented and explained options for. We knew what we were dealing with before he left the driveway. That's exactly what you want from an inspection.
Called on a Tuesday, had an appointment by Thursday. The technician arrived at the start of the window, not the end — that alone is worth mentioning because that never happens. My ranch home in Taylors has a 1970s prefab that I was not sure was still safe to use. He identified the refractory panel cracks right away, quoted the panel replacement on the spot, and had the work done in the same visit. Fireplace is back in service. Transparent about what he found and what the repair involved.
I was specifically worried about my dryer vent — the run from the dryer in my laundry room to the exterior is long and has two elbows. Drying times had been getting worse over two years and I had read about the fire risk. He used a camera to show me the lint accumulation before cleaning and again after. The difference was significant. Drying times are back to normal. He also pointed out that the exterior vent cap had a screen that was not appropriate for dryer vents — lint catches on screens and builds up. Fixed that too.
Our house was built in 2007 and has a gas direct-vent fireplace that we had never had serviced. I assumed it did not need it since it was gas — the technician explained that builder-grade gas inserts still accumulate residue on the burner, the thermopile degrades, the glass needs cleaning, and the exterior vent cap can get partially blocked. He did a full NFI gas appliance service. The ignition is much more reliable now and the flame pattern is cleaner. Learned something I did not know before the visit.
We were purchasing a home on Augusta Road and needed a chimney inspection before closing. The original masonry is from the late 1940s and the inspector found Stage 2 creosote plus mortar joint deterioration near the top third of the flue. He provided a written inspection report we were able to use in the purchase negotiation. That report paid for itself many times over. Very thorough documentation, explained in plain language — not in jargon that requires a follow-up to decode.
We had a chimney fire — small, but the smoke and smell in the house were enough to make it unmistakably clear something had happened. Called the emergency line at about 10pm on a Friday and had a technician at the door within two hours. He confirmed the fire had been confined to the firebox area, assessed the liner with the camera, and gave us a clear picture of what had happened and what needed to happen before we could use the fireplace again. Calm, professional, no upselling. Exactly what you need at 10pm when you are scared.
North Main bungalow from 1935. The chimney had not been swept in at least a decade by previous owners. He described exactly what he was seeing at each stage — the creosote type, the condition of the original liner, the state of the smoke chamber corbeling above the damper. Everything was explained without being condescending. The sweep itself took about an hour. He had drop cloths down before opening anything and the hearth was cleaner after he left than before he arrived. That matters.
We have a cabin-style property in Travelers Rest that we use primarily on weekends during the burning season. Short heavy burns every weekend instead of one long slow burn means more creosote accumulation — the technician knew this without me explaining it. He found Stage 2 deposits from the concentrated burn pattern and treated accordingly. He also explained that the wood stove insert I have is slightly undersized for the existing flue — not dangerous, but something to be aware of for draft performance. Good technical knowledge, communicated clearly.
Our 2002 Verdae home has a gas fireplace insert that we use through the whole winter and had never had properly serviced. The NFI certified inspection covered things I had not even thought about — the exterior termination cap for the direct vent was partially obstructed by a bush that had grown up alongside the house. Small thing, large consequence if it restricted combustion air. He cleared it and showed me what to watch for in the future. Priced exactly what he quoted on-site, which I appreciated.
Solid work, showed up on time, did what he said he would do. The sweep itself was thorough — I watched most of it and he explained what he was doing at each step. Knocked off half a star only because I had to call twice to confirm my appointment the week of — the initial communication felt a little loose. But the day-of execution was professional, the inspection findings were documented clearly, and the price was what he quoted on-site without any additions. Would use again and would recommend.
Our Parker home is from 1932 and the chimney had multiple lives — it burned coal originally, then wood, and someone at some point added a gas log set without any liner assessment. The technician identified all three residue layers and explained what each meant for the liner. The clay tile had some sulfur compound etching from the coal era but was still structurally intact. He recommended a Level 2 camera on the full length and the findings were reassuring — liner is sound, just needs annual sweeping now. Very specific knowledge for an older property.
We had been getting cold air coming in through the fireplace even with the damper closed. Mentioned this when I called and the technician knew immediately to check for a dual-flue situation. Our 1968 house has two flues — one for the fireplace and one that used to serve the furnace before we put in a high-efficiency unit in 2004. The furnace flue had been open and uncapped ever since. Cold air was descending through it and pressurizing the fireplace flue. He capped the abandoned flue and the cold air problem was solved the same day. Wish I had known this fifteen years ago.
Patterns that repeat across Greenville County reviews — what our customers mention most often.
Every inspection produces a written report. Customers consistently mention using inspection documentation for real estate negotiations, insurance conversations, and their own records.
Level 2 inspections show customers the live camera feed. Homeowners know what we found because they watched us find it — not because we told them after the fact.
Pricing quoted on-site after inspection, before work begins. Customers repeatedly note that what they were quoted is what they paid — no additions after the scope was agreed.
Arriving at the start of the appointment window, not the end. A recurring mention in reviews — basic professional courtesy that homeowners notice because it is rarer than it should be.